How Living Fit Automated Dropshipping Fulfillment with LineNow
Living Fit replaced Zapier workarounds and manual editing with automated purchase orders, routing orders to the right suppliers with custom form data, all from one dashboard."Before LineNow, we were spending a huge amount of time and focus simply managing the fulfillment of our products. We searched far and wide for good solutions but couldn't find anything that had the feature set we were looking for. LineNow's unique approach to automating dropshipping purchase orders has saved us countless hours and stress. My suppliers are happy, my team is happy and I'm happy. Their customer support has been incredible, helping me every step of the way to make sure I was comfortable and set up properly."
— Jay, Living Fit
Living Fit is a premier online seller of fitness equipment. They've worked hard to build a great reputation through quality products and reliable service.
Before the founder of Living Fit discovered LineNow, he had tried several apps in the Shopify App Store in an effort to automate purchase orders to his dropshipping suppliers.
They were frustrated by the lack of customization and inability to route orders to specific suppliers.
In the end, they settled on a process that combined Zapier automation with manual editing. This still required a lot of time and was naturally error-prone.
Knowing there had to be a better way, he decided to look one more time.
Finding the Right Tool
After finding LineNow, he signed up to take a quick look around, but admittedly didn't fall in love immediately. Because LineNow operates in its own dashboard outside of Shopify, it wasn't immediately clear how it could handle everything he needed.
However, LineNow's support team assured him that (a) he was in the right place and (b) we would make sure everything worked the way he needed it to. He then agreed to jump on a quick call so we could learn more about his setup.
A Demanding Store
Their store is somewhat demanding, with multiple suppliers for the same items and custom forms containing information that must be passed on to those suppliers.
We moved quickly to accelerate a few items on our roadmap to ensure he had everything necessary for the system to work as intended.
Within just a few days, all of their orders were routed via Shopify fulfillment locations and mapped to the correct suppliers in LineNow, automatically passing along all customer order details, including custom form selections.
The Results
Their team can now use one centralized dashboard to:
- Check on purchase orders (POs)
- Respond to supplier emails
- Upload extra documents (such as shipping labels)
And as their catalog grows, Jay can continue expanding independently.
They've also incorporated LineNow into their financial review process, allowing them to quickly cross-check supplier invoices against purchase orders.
Suppliers Love It Too
We were especially glad to see his suppliers using the dynamic PO links we provide to update order statuses. A common misconception we encounter is the belief that this feature adds work for suppliers, when in fact, the opposite is true. Suppliers can continue doing exactly what they always have — or take advantage of our dynamic PO links, which make the process even easier.
What's Next
We look forward to seeing Living Fit continue to grow as they direct their focus and energy toward keeping customers happy, while trusting their fulfillment engine to keep running smoothly behind the scenes.