Question 1

How can I really launch a B2B storefront in 60 seconds?

Accepted Answer

Our streamlined setup process requires just your business name, product catalog upload (CSV or connect your ERP), and basic branding preferences. The platform auto-generates your branded storefront with ordering functionality, payment processing, and customer management. No coding, no design work, no technical setup - just the essentials to start accepting orders immediately.

Question 2

How does LineNow handle orders from different channels?

Accepted Answer

LineNow unifies ALL your order channels - EDI transactions, email orders, WhatsApp messages, phone orders you manually enter, and storefront orders - into one dashboard. Our AI reads incoming emails and attachments to automatically create structured orders. You manage everything from one place instead of juggling multiple systems and communication methods.

Question 3

Will my existing customers need to change how they order?

Accepted Answer

No! Your customers can keep ordering exactly as they prefer. If they like emailing orders, they keep emailing. If they use EDI, that continues working. If they prefer phone calls, you enter those orders quickly in LineNow. We add new options (like your storefront) without forcing anyone to change. This is why our platform has high adoption rates.

Question 4

How does ERP integration actually work?

Accepted Answer

LineNow connects with Business Central, QuickBooks, SOS Inventory, and other major ERPs to sync product catalogs, inventory levels, customer data, and order information. When orders come through LineNow, they automatically flow into your ERP for fulfillment and accounting. No double entry, no data silos - everything stays synchronized automatically.

Question 5

What if my sales team is worried about losing customer relationships?

Accepted Answer

LineNow strengthens customer relationships by freeing your sales team from order entry busywork. They spend more time on relationship building, problem-solving, and finding new opportunities instead of manually processing routine orders. Customer communications still go through your team - LineNow just organizes and tracks everything better.

Question 6

How does the AI email processing help my order workflow?

Accepted Answer

Our AI reads every incoming email, extracts order details, customer information, special requests, and attachments like catalogs or specifications. It creates clean, structured orders your team can quickly review and approve. This eliminates the time spent manually reading emails, hunting for attachments, and reformatting messy order requests into your system.

Question 7

Is the free Core Platform really enough for my business?

Accepted Answer

The free Core Platform (normally $149/month) includes unlimited orders from all channels, AI email processing, your branded storefront, ERP integration, analytics, and 6 staff accounts. This covers the complete order management workflow for most suppliers. You only pay if you need additional staff accounts ($49/each) or enterprise customizations.

Question 8

How does LineNow help me grow my business?

Accepted Answer

LineNow helps you serve more customers efficiently without hiring more staff. Your branded storefront attracts new customers who find you online. Streamlined order processing means you can handle higher order volumes with the same team. Analytics show which products and customers are most profitable, helping you focus growth efforts where they'll have the biggest impact.

Question 9

Can I customize my storefront and maintain my brand?

Accepted Answer

Yes! Your LineNow storefront uses your branding, logo, colors, and custom domain if desired. You control product presentation, pricing tiers, minimum orders, payment terms, and customer-specific pricing. Customers see YOUR brand throughout the entire ordering experience, not LineNow branding. It's your storefront, we just power it.

Question 10

How does LineNow handle complex B2B requirements like pricing tiers and MOQs?

Accepted Answer

LineNow supports sophisticated B2B features including customer-specific pricing, volume discounts, minimum order quantities, payment terms, credit limits, and approval workflows. Different customers can see different prices and products. The system enforces your business rules automatically while keeping the ordering process smooth for customers.

Question 11

What about data security and customer privacy?

Accepted Answer

LineNow uses enterprise-grade security to protect your customer data, pricing information, and order history. All integrations use secure authentication protocols. Your customer relationships remain private - we don't share customer data between suppliers or use it for anything other than powering your order management. You own your data completely.

Question 12

How quickly will my team be productive on LineNow?

Accepted Answer

Most supplier teams are processing orders efficiently within their first day on LineNow. The interface is designed to match how sales teams already think about orders. Staff training typically takes less than an hour because the workflow is intuitive. Your team will actually save time immediately since they're no longer manually processing emails and phone orders.

Question 13

What happens to my existing order history and customer data?

Accepted Answer

LineNow can import your existing customer database, pricing information, and product catalogs during setup. Historical order data helps the AI better process future orders and provides context for customer relationships. We ensure a smooth transition so you don't lose any valuable business intelligence when moving to LineNow.

Question 14

How does LineNow compare to expensive B2B portal solutions?

Accepted Answer

Traditional B2B portals cost thousands per month, require extensive setup, and have low adoption because they force all the work onto buyers. LineNow costs nothing upfront, works with how customers already order, and actually increases order volume because it's easier for everyone. You get better results at a fraction of the cost and complexity.

All-in-One

Launch your own B2B storefront in under 60 seconds. Accept orders via EDI, Email, WhatsApp, and your new storefront - buyers don't change a thing, you manage everything from one dashboard.

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