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Multi-Channel Orders

One Unified Dashboard

Accept orders from EDI, WhatsApp, email, and storefront
All orders appear in one unified dashboard
No more switching systems or missing orders

Accept orders from any channel - EDI, WhatsApp, email, and storefront.

Multi-channel order management dashboard

All Your Order Channels in One Place

Stop switching between systems. Every order channel your customers use, unified in one dashboard.

EDI Orders

Automatic processing of EDI transactions from large retailers and chains

WhatsApp Orders

AI extracts orders from WhatsApp messages and images automatically

Email Orders

Background AI monitors email and extracts orders automatically

Storefront Orders

Direct orders from your branded B2B storefront platform

Stop Juggling Multiple Systems

See how multi-channel unification solves common B2B supplier problems

Missing Orders

Duplicate Work

Customer Confusion

Inefficient Team

Delayed Responses

Incomplete Analytics

Problem	Without LineNow	With LineNow
Missing Orders	Orders lost between systems	All orders in one place
Duplicate Work	Enter same order multiple times	Enter once, syncs everywhere
Customer Confusion	Different experiences per channel	Consistent experience
Inefficient Team	Team checks multiple systems	One dashboard for everyone
Delayed Responses	Switch systems to respond	Respond from unified inbox
Incomplete Analytics	Partial view of business	Complete multi-channel insights

How Each Channel Works

Detailed breakdown of order processing capabilities for each channel

EDI

Storefront

Channel	Order Processing	Communication	Automation Level
EDI	Automatic processing	System notifications	Fully automated
WhatsApp	AI message parsing	Direct chat integration	Semi-automated
Email	AI email extraction	Thread-based tracking	Fully automated
Storefront	Real-time processing	Built-in messaging	Fully automated

EDI Integration

Connect with major retailers and chains through standardized EDI protocols. Orders flow automatically from their systems into your dashboard.

Standard EDI transaction processing
Automatic acknowledgments
Real-time status updates
Compliance with retailer requirements

WhatsApp AI Processing

Customers send photos of order lists, typed messages, or voice notes. Our AI extracts the order details and creates structured orders automatically.

Image-to-text order extraction
Voice message processing
Product matching and validation
Two-way communication

Email Thread Monitoring

AI continuously monitors your email, understands conversation context, and extracts orders, price discussions, and customer requirements.

Background email monitoring
Context-aware processing
Order modification tracking
Customer preference learning

Branded Storefront

Your customers use your branded B2B storefront for self-service ordering. Orders integrate seamlessly with all other channels in your dashboard.

24/7 self-service ordering
Customer-specific catalogs
Instant order processing
Mobile-optimized experience

Traditional vs Multi-Channel

Compare traditional order management to LineNow's unified approach

EDI Orders

WhatsApp Orders

Email Orders

Storefront Orders

Order Status Updates

Customer Communication

Reporting

Order Channel	Traditional Method	LineNow Multi-Channel
EDI Orders	Separate EDI system	Integrated in unified dashboard
WhatsApp Orders	Manual screenshots/messages	Automated order extraction
Email Orders	Manual reading and entry	AI extracts orders automatically
Storefront Orders	Separate platform login	Same unified dashboard
Order Status Updates	Multiple systems to update	One update syncs everywhere
Customer Communication	Switch between platforms	Unified communication hub
Reporting	Combine data manually	Cross-channel analytics built-in

Unify Your Order Channels Today

Connect Channels

Connect your EDI, email, WhatsApp, and launch your storefront

AI Learns

Our AI learns your products, customers, and ordering patterns

Unified Management

Manage all orders from one dashboard, respond to customers from one place

Ready to Unify Your Order Channels?

Join suppliers who consolidated EDI, WhatsApp, email, and storefront orders into one unified dashboard. No more switching between systems.

Start Multi-Channel Trial See Multi-Channel Demo

No credit card required. Unified dashboard in minutes.